OMNI Administration
===================

The **OMNI** administration area includes **Templates**, **Reports**, and **Lists** tabs. The available tabs and actions depend on your administrative permissions.

OMNI Templates
--------------

Use the **Templates** tab to create and manage reusable OMNIALERTS messages.

#. Open the administrative area and select **OMNI**.

#. Select the **Templates** tab.

#. Create a new template or select an existing template to edit.

   .. figure:: ../_static/commandlink/commandlink-omni-template.png
      :align: center
      :width: 400px

      GovCIO COMMANDLINK add or edit OMNI template view

#. Select one or more recipients as needed.

#. Save the template.

.. note::

   You can customize messages by delivery channel. SMS messages have character limits, while email messages can include more detail.

   .. figure:: ../_static/commandlink/commandlink-omni-template-custom-channel.png
      :align: center
      :width: 400px

      GovCIO COMMANDLINK custom message for different delivery channels

OMNI Reports
------------

Use the **Reports** tab to review OMNIALERTS delivery and acknowledgment status.

#. Open the administrative area and select **OMNI**.

#. Select the **Reports** tab, then open the OMNI Alert Dashboard.

   .. figure:: ../_static/commandlink/commandlink-omni-dashboard.png
      :align: center
      :width: 400px

      GovCIO COMMANDLINK OMNI Alert Dashboard view

#. Select an alert to review delivery status by recipient and channel.

#. Review active, expired, and acknowledged deliveries when those statuses are available.

#. Resend an alert to unacknowledged recipients when the resend action is available for your role.

OMNI Lists
----------

OMNI Lists group users and units together for quicker recipient selection. Use the **Lists** tab to create and manage saved recipient lists.

#. Open the administrative area and select **OMNI**.

#. Select the **Lists** tab.

   .. figure:: ../_static/commandlink/commandlink-omni-list.png
      :align: center
      :width: 400px

      GovCIO COMMANDLINK OMNI Lists view

#. Create a new OMNI List or select an existing list to edit.

#. Enter or update the list name and select the users and units to include.

#. Save the list.

.. note::

   When sending an OMNIALERTS message, select one or more OMNI Lists to dynamically populate the recipient audience.